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FAQs

​​This event looks exciting! How do I receive more information and updates?

We agree! Join our email list and you will be the first to receive updates about ticket sales, event info, and special announcements. Click here to join our list

What is the layout of the event and seating arrangements?

This is more of a reception-style event for the Main Event tickets - encompassing the Hyatt Regency's vast Ballroom Complex w/ extremely limited seating for the Main Event tickets to maximize event space and comfortable crowd flow. However, there are more open seating areas available in the VIP sections for the vast majority of the VIPs. Velvet Rope offers reserved seating. If seating is of concern, VIP or Velvet Rope is the way to go.

I purchased 2 tickets for tonight's event. Can I pick up both tickets in my name early or does each attendee have to be present at check-in?

Each person must be present at check-in.  Since this event is 21 and over, every person must be ID checked.

May I transfer or upgrade my ticket to another person?

The ticket agency has a strict No Refund policy (all sales are final). You can however sell/transfer tickets to someone else. If you would like to transfer your ticket(s) to someone else, or change the name on your ticket(s), please log into your Events.com account.

 

What is the refund policy?

 

Tickets are non-refundable, but are transferable (or you can change the name on a ticket) by logging into your Events.com account.

Is there a coat check at this event?

 

Yes.

 

What is the dress code?

 

There is no formal dress code enforced, however, we want people looking their best. Creative, upscale attire is definitely encouraged! Gentlemen: range from club attire to black tie. Ladies: range from stylish cocktail attire to formal gowns.

 

What must I bring to the event?

 

Your Big Night New Orleans ticket.  Also, this is an adult-only event (over 21), and all attendees are required to bring an up-to-date, Government-issued photo ID with date of birth, and a smile. VERY IMPORTANT: You must be present with your ID and ticket, vax card or negative test.  You may not check-in someone else for this event. 

What is the typical makeup of attendees?

The event typically attracts a mid-20's to early 40's crowd, but anyone over 21 years old is welcome. People travel in from around the country for the event, so the event has a nice diversity to it. There is typically a 50%/50% split of singles and couples, as well as a pretty even split between men and women. There are more than ten distinct party areas/genres/themes throughout the event, so there is always something for everyone.  As a general rule, the age usually increases with the higher ticket options.

 

What is the age minimum for this event?

 

The event is for adults only (over 21), and includes all you would expect in top-notch service from the award-winning Hyatt Regency staff.  All attendees are required to bring is an up-to-date, Government-issued photo ID with date of birth, and a smile. VERY IMPORTANT: You must be present with your ID and ticket. You may not check-in someone else for this event.

What if one of the entertainers cancels?

This is a New Year's party, not a concert for a specific artist. Artists, and schedule subject to change without notice. Artist cancellation or change of venue is not grounds for refund. The good news is there are many fun thing to do to celebrate the New Year!

 

What time do I get to enter into the event?

 

Entry times depend on your ticket type:  You may get your credentials starting at 3 PM the day of the event and entry times are as follows:

  • Main Event (no food 10:30 entry) credentials for this entry type cannot be obtained until 10:30PM the night of the event

  • Main Event: 9 PM

  • VIP: 9 PM

  • Velvet Rope - Dinner seating at 7pm and 8pm (into 8 Block Restaurant)

What Covid-19 restrictions, if any will there be at the event?

 

The health and safety to everyone involved is the number one priority.  The risk of exposure to COVID-19 exists in any public place where people are present. Big Night New Orleans will follow any and all restrictions issued by the City of New Orleans, Orleans Parish or the State of Louisiana that are effective on December 31, 2021.

Prior to admittance to Big Night New Orleans, ALL guests will be required to provide one of the following:

  • Full COVID-19 vaccination (at least two weeks after final dose)  OR

  • Antigen tests taken within 24hrs of this event  OR

  • PCR tests taken within 48hrs of this event

  • Home Covid Tests will NOT be accepted

 

NOTE: NOLA Rapid Testing will be on site from 6-10pm in case you need to be tested. There will be an additional charge for testing.

 

Negative Test results must be dated, and time-stamped to gain entry into the venue. Proof must be a PRINTED copy of a negative test result or vaccination, or the original vaccination card.
 

If you have any questions, please reach out to us at contactus@BigNightNewOrleans.com